vetsgwac@gsa.gov        www.gsa.gov/vetsgwac

VETS - Quality Assurance Program     VETS - Ordering Guide 

Type of Contract: Functional Area 1 Systems Operation and Maintenance - Prime Contractor

The GSA Small Business (SB) Government-wide Acquisition Contract (GWAC) Center has awarded the Veterans Technology Services GWAC (VETS) in response to Executive Order 13360 issued October 21, 2004. The VETS vehicle covers a broad range of information technology (IT) services, and solutions primarily consisting of IT services. The contract is set-aside exclusively for Service-Disabled Veteran-Owned Small Business Concerns (SDVOSBs) as the prime contractors per Federal Acquisition Regulations (FAR) Subpart 19.14 (FAR 19.14). This vehicle is available for use by all federal civilian agencies and the Department of Defense (DoD).

The VETS vehicle promotes the use of performance-based contracting and will accommodate orders with the following terms: fixed-price (all in FAR 16.2), time-and-materials (per FAR 16.6) and labor-hour (per FAR 16.6). Also the VETS vehicle allows requiring activities to choose among the incentive features found in FAR 16.4 that are tied to fixed-price, time-and-materials and labor-hour terms.

VETS’ scope consists of functional areas (FAs), covering Information Systems Engineering and Systems Operation and Maintenance, both of which will include Information Technology Security. A proposed order’s principal purpose will determine which FA (if in scope) meets the requirement. A hypothetical task order comprised equally of work from each FA may be competed across both.

Functional Area One (1) Systems Operations and Maintenance

WORK SCOPE ELEMENT	TECHNICAL AREA
Chief Knowledge Officer (CKO) Support	Informatics Knowledge Management
Configuration Management and Licensing
Database Design and Administration and Data Storage Management	Database Design
E-Business Planning and Support
Electronic Commerce (EC) and Electronic Data Interchange Support
Emerging Technologies	IT Research and Development Nanotechnology
Independent Verification and Validation
Information Architecture Analysis and Web Object Indexing
Information Management Life Cycle Planning/Support	Information Management Support
Integration Support
Internet System Architecture and Webmaster Support	Website Development and Support
Mainframe/Data Processing System Support
Media/Training Center/Video Teleconferencing Support
Network Support (including Interdepartmental Data Network (IDN), Local Area Networks (LAN), Wide Area Networks (WAN), Internet access, etc.)	Connectivity and IT infrastructure Support (including Data Networks, Interdepartmental Data Network (IDN), Local Area Networks (LAN), Wide Area Networks (WAN), Storage Area Networks (SAN)
Office Automation Support/Help Desk Support
Performance Measures and Metrics Planning
Seat Management	Systems Operations
Supply Chain Management (Logistics)
Systems Management Support	Information Systems Support
Technical Support	Computer Center Technical Support
Telemedicine
Test and Evaluation Support
Training, Training Development, and Training Center Support (including Computer Based Training)	Distance Learning Training Requirements Analysis and Planning
Virtual Data Center	Data Warehousing
Anti-Virus Management Service	Intrusion Detection and Prevention Service Virus Detection, Elimination, Prevention
Biometrics	Smart Card Technologies
Computer Security Awareness, and Training	Computer Security Incident Response Computer Security Planning Security Policy Compliance
Disaster Recovery, Continuity of Operations, and Contingency Planning	Critical Infrastructure Protection Hot-site and Cold-site Support Services Incident Response Service System Recovery Support Services
Hardware and Software Maintenance and /or Licensing	Software/Hardware Maintenance and /or Licensing
Independent Verification and Validation (Security)	Certification of Sensitive Systems Mainframe Automated Information Security Support Security for Small Systems, Telecommunications, and Client Service
Managed E-Authentication Service
Managed Firewall Service
Privacy Data Protection
Public Key Infrastructure (PKI)	Crypto Systems Digital Signature Technology
Secure Managed Email Service (SMEMS)
Security Certification and Accreditation
Systems Vulnerability Analysis/Assessment and Risk Assessment	Quantitative Risk Analysis of Large Sensitive Systems vulnerability Scanning Service

The Triumph VETS Team consist of a combination of diverse companies that includes both, large and small businesses:

• Management Technology Support, Inc
• Premier Consultants
• Standard Communications International
• Special Communications,  LLC
• Software Engineering Services
• AT&T
• Honeywell (Formerly Dimensions International, Inc)

For more information on how Triumph can meet your needs, contact:

Director, GWAC/IDIQ Programs
703-575-5503 Direct
703-820-7251 Main
www.triumph-tech.com
vetsgwac@gsa.gov